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Position DetailAssistant Store ManagerFlagstaff, AZDate: 09/28/2009
Company: The Home Depot
Category: Management
Type: Full-time
Travel: None
Relocation yes
POSITION DESCRIPTION
POSITION PURPOSEAssistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. Sales ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Ensuring Excellent Service for Special Orders and Installed Sales. Ensure customers are satisfied. Recruit and place Sales Associates with appropriate skills. Ensure appropriate staffing in specialty areas. Set and monitor department sales goals. Training associates to provide quality customer service.* Ensuring Excellent Customer Service for Product Sales. Ensure that customers are acknowledged, customer project needs are met, and concerns are resolved quickly. Forecast scheduling needs and ensure that store is properly stocked to meet customer demand. Ensure store events are appropriately scheduled and communicated.* Supervising Store Associates. Recruit, interview and recommend qualified candidates to Store Manager. Make recommendations to Store Manager on starting pay and pay increases over time. Motivate, coach, train, and develop associates. Communicate Home Depot and store and store objectives to associates.* Manage Areas of Responsibility. Maintain department profitability through analysis, trend identification and responding to identified problems. Coordinate merchandising maintenance for multiple departments. Follow procedures for opening and closing sales areas.* Planning. Develop and communicate store standards to associates. Develop strategy and objectives with Store Manager and ensure that they are met. Work with Operations manager to plan merchandise and signing placement and display* Other Duties: Ensure safety. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take-in reports, etc.
NATURE AND SCOPE* Reports to Store Manager* Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.
ENVIRONMENTAL JOB REQUIREMENTS* Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* 18 years or older
EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 3
PHYSICAL JOB REQUIREMENTSMost all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
ADDITIONAL QUALIFICATIONS* Ability to work a flexible, 55 hours per week schedule
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.* Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Drives sales and trains associates in overcoming customer objections.* Excels in Customer Service: Creates customer-focused environment; provides excellent service; sees business through eyes of our customers.* Inspires Achievement: Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments.* Safety Orientation: Enforces safety policies and procedures; is a safety role model.* Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
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Assistant Store Manager Job
Date: Mar 22, 2010
Location: Flagstaff, AZ, 86011, USA
Position DetailAssistant Store ManagerFlagstaff, AZDate: 09/28/2009
Company: The Home Depot
Category: Management
Type: Full-time
Travel: None
Relocation yes
POSITION DESCRIPTION
POSITION PURPOSEAssistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. Sales ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Ensuring Excellent Service for Special Orders and Installed Sales. Ensure customers are satisfied. Recruit and place Sales Associates with appropriate skills. Ensure appropriate staffing in specialty areas. Set and monitor department sales goals. Training associates to provide quality customer service.* Ensuring Excellent Customer Service for Product Sales. Ensure that customers are acknowledged, customer project needs are met, and concerns are resolved quickly. Forecast scheduling needs and ensure that store is properly stocked to meet customer demand. Ensure store events are appropriately scheduled and communicated.* Supervising Store Associates. Recruit, interview and recommend qualified candidates to Store Manager. Make recommendations to Store Manager on starting pay and pay increases over time. Motivate, coach, train, and develop associates. Communicate Home Depot and store and store objectives to associates.* Manage Areas of Responsibility. Maintain department profitability through analysis, trend identification and responding to identified problems. Coordinate merchandising maintenance for multiple departments. Follow procedures for opening and closing sales areas.* Planning. Develop and communicate store standards to associates. Develop strategy and objectives with Store Manager and ensure that they are met. Work with Operations manager to plan merchandise and signing placement and display* Other Duties: Ensure safety. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take-in reports, etc.
NATURE AND SCOPE* Reports to Store Manager* Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.
ENVIRONMENTAL JOB REQUIREMENTS* Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* 18 years or older
EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 3
PHYSICAL JOB REQUIREMENTSMost all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
ADDITIONAL QUALIFICATIONS* Ability to work a flexible, 55 hours per week schedule
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Acts with Integrity: Role model for ethical behavior; consistent and fair in dealings with others.* Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Drives sales and trains associates in overcoming customer objections.* Excels in Customer Service: Creates customer-focused environment; provides excellent service; sees business through eyes of our customers.* Inspires Achievement: Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments.* Safety Orientation: Enforces safety policies and procedures; is a safety role model.* Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.
Nearest Major Market: Flagstaff
Nearest Secondary Market: Sedona
Job Segments: Customer Service, Customer Service Representative, Management
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