Manager INFORMATION SERVICES Job

Position Detail Manager of Information Services Atlanta, GA Date: 08/03/2009
Company: The Home Depot
Category: Information Technology
Type: Full-time
Travel: None

Relocation no
POSITION DESCRIPTION

POSITION PURPOSE - The Manager of Information Services - QAS (Quality Assurance Services) will be responsible for coordinating, organizing and leading all Quality Assurance activities for Business Intelligence (BI) projects within the THD enterprise. This includes but is not limited to ensuring repeatable test strategies and approaches are in place, leading matrixed resources (THD and Outsourced Resources) to meet project goals, managing the allocated finances for QA efforts for all assigned projects, partnering with development, business, and service provider teams, etc.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - Builds relationship with key user and store operation groups to identify and resolve business issues. Manages system development and support activities to meet user needs in a timely and cost effective manner while ensuring the right things get done as per the governance process. Manages and tracks the progress of multiple development projects. Project management and administration that include work plans, projtrac, resource planning and control, writing status reports, and preparing annual budgets. Communicates status of development design to supervisors and end users. Selects, develops and motivates assigned staff.

NATURE AND SCOPE - Typically reports to a Director, Senior Manager, or Vice President. Typically have supervisory responsibilities for Engineers or Specialists at all levels. Typically requires frequent persuasion or influencing of others. Typically procedures for analyzing situations and making conclusions are diverse. Typically considers among many different options or procedures when solving problems Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

ENVIRONMENTAL JOB REQUIREMENTS - Located in a comfortable indoor area. Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations. ESSENTIAL SKILLS MINIMUM QUALIFICATIONS - Must be eighteen years of age or older. Must pass the Drug Test. Must successfully complete any required training or orientation courses.

EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 5
CERTIFICATES/LICENSES -

PHYSICAL JOB REQUIREMENTS - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
ADDITIONAL QUALIFICATIONS - 1-2 years of experience in a leader/ team lead capacity

PREFERRED QUALIFICATIONS - Knowledge of major BI tools and capabilities (e.g. Hyperion, Microstrategy, Cognos, etc) Experience in utlizing BI tools within Retail environment is a plus Knowledge of OLAP cube environments and relational database technology Knowledge of HP Quality Center or other tools to manage: defect managment, issue tracking, etc.) Excellent Communication and people leadership Skills Prior team leadership experience Knowledge of testing methodologies and approaches (experience in ensuring quality for large-scale projects) Skilled in MS Office products (e.g. Excel, Word, Project, Powerpoint, etc.) Prior work experience in quality assurance Ability to collaborate and work across multiple teams Experience in building/documenting test plans, test cases, test scripts, defect tracking, etc" 7 plus years experience in related field; 3 to 5 of which is in a leader/ team lead capacity. Bachelor's degree in Computer Science or related filed preferred.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES - Knowledge of MS Office and Lotus Notes. Expert proficiency with the Home Depot software architecture, methodology, and governance process. People leadership/supervisory skills Technical skills may include experience with one or more of: UNIX, Informix, COBOL, JAVA, Catalyst WMS and YMS, Korn Shell Scripting, Novell, Netware, nnet, Sequelink, TSO/ISPF/MVS, DB2/SQL, JCL, CSP, CICS TCP/IP, Visual Basic, Networking, and LAN administration. Problem solving and analytical skills Presentation, facilitation and writing skills. Project management- estimating, planning, controlling, and execution

Nearest Major Market: Atlanta
Job Segments: Management, Manager