http://homedepot.jobs2web.com/go/Acworth-GA-Management-Jobs/29087/ View Acworth GA Management Jobs at Home Depot Tue, 09 Feb 2010 23:02:34 GMT en-us /view/client/homedepot/images/home-depot-logo.gif http://homedepot.jobs2web.com/go/Acworth-GA-Management-Jobs/29087/ 720 Position DetailTax Manager - Federal Income TaxesAtlanta, GADate: 12/21/2009
Company: The Home Depot
Category: Finance/Acctng/Treasury/Investor Relatio
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSE -Responsible for managing a team of tax professionals in the overall achievement of the Tax Department's goals. Principal purpose relates to the preparation of the companies Federal Income Returns and estimates tax payments. Will be responsible in specific instances for tax planning, research, compliance, accounting and/or audit defense, as well as special projects and cross-functional teams.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -* Compliance, Tax Planning, Accounting, Research and Audit Defense as needed to meet the goals of the Department. May serve as principal contact on one or more projects with governmental officials, outside counsel, and business partners. May lead special studies to determine tax implications of company operations. May be responsible for ensuring the accurate and timely filing of tax returns, and for the accurate statement of accounting reserves, including FAS 109 and FIN 48 where applicable. May serve as liaison between SSC and subsidiary businesses in the US and internationally.* Participation on cross-functional teams as a subject-matter expert* Coaching and mentoring of associates in the department

NATURE AND SCOPE -* Reports to Senior Manager or Director* Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS -* Must be eighteen years of age or older.* Must pass the Drug Test.* Must pass the Background Check.* Must pass pre-employment tests if applicable.

EDUCATION REQUIRED -* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS -* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
ADDITIONAL QUALIFICATIONS -* Demonstrate technical tax skills appropriate for the years of experience in the one or more tax disciplines. Demonstrate leadership and interpersonal skills, including the ability to manage and implement multiple complex projects, people management, and communications to both technical and nontechnical audiences. Proven analytical and problem resolution skills.

PREFERRED QUALIFICATIONS -* CPA Strongly Preferred* MACc, MBA or MTAX Preferred* 5-8 years Experience Preferred* Excellent communication skills* Flexibility* Strong compliance skills with large multinationals.* Big 4 experience preferred.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -* Technical expertise federal consolidated return regulations.* Proven analytical and problem resolution skills* Coaching, counseling, and people management skills* Ability to work with teams in diverse functional areas]]> http://homedepot.jobs2web.com/job/ATLANTA-Tax-Manager-Federal-Income-Taxes-Job-GA-30309/565820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-Tax-Manager-Federal-Income-Taxes-Job-GA-30309/565820/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailManager Finance - FP&AAtlanta, GADate: 11/20/2009
Company: The Home Depot
Category: Finance/Acctng/Treasury/Investor Relatio
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSE -In this position, the Manager of Finance will be expected to provide total financial leadership, direction and analysis to the functional management team. As a member of the strategic leadership team for the function, the leader of Finance will play a key role in driving functional metrics, controlling costs, and work closely with the finance leadership, in order to achieve business goals and create shareholder value. This manager of FP&A will lead, coordinate, and manage multiple cross functional teams to define and deliver sustained cost out and productivity enhancing opportunities. This role will require extensive skills in influencing others, communication (e.g., verbal and power point), and analytics. The individual will have the ability to leverage off shore analytics groups to augment team resources. In addition, this role will perform monthly ad-hoc analysis and assist in answering key business questions as they arise.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -* Strategic Analysis/Problem Solving - Works to fully understand business; identify and implement process and organizational improvements. Plans and ensures execution of department objectives.* Participates in preparation of the annual budget, reviews monthly expenditures and ensures that budgetary goals are met. Reviews monthly metrics to ensure goals are met.* Conduct financial planning for function and make appropriate recommendations.* Leads, plans, and coordinates work teams in an efficient manner to effectively perform any financial function and activity; utilizes metrics to track performance and manage workload. Ensures operational processes and procedures are compliant and consist with established policies.* Drive key functional financial metrics.* Project Management- Develops and supports a strategic alliance with business partners. Participates in cross-functional activities focused on solving business issues and enhancing our competitive advantage.* Facilitates cross-functional communication with other areas of the business including but not limited to Finance, Human Resources, Real Estate, Operations, and Information Systems.

NATURE AND SCOPE -* Typically reports to a Director level* This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS -Typically requires overnight travel 5% to 20% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIRED -* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS -* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -* Knowledge of accounting principles and practices, analysis and reporting of financial data.* Knowledge of business and mgmt. Principles involved in strategic planning and resource allocation.* Project management skills; ability to prioritize and multi-task effectively.* Judgment and decision-making skills; considering relative costs, benefits of potential actions.]]> http://homedepot.jobs2web.com/job/Manager-Finance-(_number-62761)-Job/649829/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/Manager-Finance-(_number-62761)-Job/649829/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailManager Strategic Business DevelopmentAtlanta, GADate: 10/14/2009
Company: The Home Depot
Category: Finance/Acctng/Treasury/Investor Relatio
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSE -Responsible for assisting in the development of key strategic initiatives across the company. The team works directly with the Executive Leadership Team to refine the company-s current strategy and to execute special strategic projects. Specific responsibilities include:* Support the development and monitoring of key strategic initiatives* Conduct specialized analysis for a wide variety of strategic questions that span the breadth of the organization from growth strategies to realization of full-potential opportunities in the core business* Maintain a strategic factbase (market, competitors, trends, etc.) that shapes executive decision-making* Execute acquisitions and divestituresThe group is combined with the company?s Financial Planning and Analysis group, and a Manager of Strategic Business Development may be responsible for a varying degree of planning, forecasting and analysis work.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -* Support annual strategic planning process: Assist business leaders in the development and communication of specific operational/merchandising initiatives that will drive the overall corporate strategy; and support monthly reviews of key strategic imperatives* Provide market and competitive business intelligence: Monitor and assess macro trends in the home improvement marketplace; and maintain competitive overviews using publicly available information ? both financial and strategic -- and routine store visits* Conduct ad hoc analysis and provide recommendations on a wide variety of strategic business decisions important to the Executive Leadership Team; examples include: Acquisitions or divestitures, Benchmarking (intra and inter-company), Operational decisions across the company (Merchandising, Marketing, Supply Chain, E-commerce, Store Operations, etc.)* Financial Planning and Analysis: Maintain consolidated company forecasts: income statement, cash flow, and balance sheet. Prepare and interpret various analyses of company results. Financial planning and target setting. Five to seven year financials models for the overall company

NATURE AND SCOPE -* Reports to Director, Strategic Business Development* Position frequently works directly with executives across the company on a variety of strategic projects.

ENVIRONMENTAL JOB REQUIREMENTS -* Located in a comfortable indoor area.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS -* Must be eighteen years of age or older.* Must pass the Drug Test.* Must pass the Background Check.* Must pass pre-employment tests if applicable.

EDUCATION REQUIRED -* The knowledge, skills and abilities typically acquired through the completion of a Bachelor's degree or equivalent work experience.

YEARS OF RELEVANT WORK EXPERIENCE - 4-6

PHYSICAL JOB REQUIREMENTS -* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

PREFERRED QUALIFICATIONS -* MBA Preferred* Previous experience with a top-tier consulting or investment banking firm.* Retail experience and/or interest

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -* Strong strategic thinking ability* Superior analytic skills (quantitative and qualitative)* General management skills* Strong presentation / communication skills* Ability to influence at all levels in the organization]]> http://homedepot.jobs2web.com/job/Manager-Strategic-Business-Development-(_number-62764)-Job/649832/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/Manager-Strategic-Business-Development-(_number-62764)-Job/649832/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailFIELD SUPERVISOR - ATLANTA, GAAtlanta, GADate: 11/13/2009
Company: Home Services
Category: Construction
Type: Full-time
Travel: 25-50%

Relocation no
POSITION DESCRIPTIONTERRITORY PRIMARILY COVERS ATLANTA MARKET with SOME TRAVEL TO BIRMINGHAM, MACON AND SAVANNAH

POSITION PURPOSEThe Field Supervisor is responsible for managing functions outside of the branch office. This includes the hiring and management of Field Inspectors and overseeing the recruitment and hiring of Installers. The Field Supervisor must ensure timely completion of all jobs and installations. This person must ensure the branch has minimal service issues as well as install 100% of back log within assigned territory or area.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIESManaging and directing the work of two or more Field Inspectors in the performance of their day-to-day duties.Overseeing the recruitment and hiring of qualified Installers.Managing two or more Field Inspectors- productivity as it relates to measure time, services, inspections and Installer capacity, by communicating with Field Inspectors to recognize ways to improve productivity, review revisions to the job process and establish action plans to complete jobs.Recruiting, hiring, training, evaluating performance, discipline, and termination of Field Inspectors.Conducting Inspections during and upon completion of jobs.Resolving Consumer Affairs issues or other customer service issues by visiting job sites to evaluate the problems and following up with the Project Coordinator and/or Field Inspector.

NATURE AND SCOPEPosition Reports to Title: Branch Installation Manager or Installation Manager

ENVIRONMENTAL JOB REQUIREMENTSTypically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.ESSENTIAL SKILLSTERRITORY PRIMARILY COVERS ATLANTA MARKET with SOME TRAVEL TO BIRMINGHAM, MACON AND SAVANNAHMINIMUM QUALIFICATIONSMinimum Age : 18Education: The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or G.E.D.Yrs of Relevant Work Experience3 yrsCertifications/Licenses

PHYSICAL JOB REQUIREMENTS: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONSMust pass drug and background tests. Must pass pre-employment tests, if applicable.Must possess a valid driver?s license and have access to a reliable vehicle. Must be flexible to work nights, holidays and weekends.

PREFERRED QUALIFICATIONSPrior knowledge of installation processes.Knowledge or experience in the home improvement industry.Knowledge or experience dealing with sub-contractors.Working knowledge of Microsoft Office products.Prior management experience, including knowledge of Human Resources concepts.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIESAble to work cooperatively as part of a team in order to achieve branch objectives.Knowledge of leadership and management principals and the ability to effectively apply these principals to the team.Detail oriented as it relates to tracking jobs/installations and backlog]]> http://homedepot.jobs2web.com/job/FIELD-SUPERVISOR-ATLANTA,-GA-(_number-62976)-Job/679052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/FIELD-SUPERVISOR-ATLANTA,-GA-(_number-62976)-Job/679052/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailDistribution Center - Assistant General Manager - SavannahAtlanta, GADate: 12/07/2009
Company: The Home Depot
Category: Distribution/Transportation Facilities
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSEThe DC Assistant General Manager is responsible for the success of all operational functions within the highly complex distribution center environment of approximately 500,000 + square feet to ensure that it is an outstanding place to work. The DC Assistant General Manager is responsible for the supervision of a large team of DC Operations Managers in the Inbound, Warehouse, Outbound and Office Operations. The DC AGM works with the General Manager to develop strategies and objectives to maximize productivity and leverage expenses for the Home Depot distribution center. They must also be capable of working with Associates, Department Supervisors, DC Operations Managers, the General Manager as well as Stores, third party vendors, and the Merchandising, Supply Chain and Operations functions.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Assists General Managers with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; leading associates to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.* Provides recommendations to General Managers with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may lead management of 3PL provider to ensure optimal performance and metrics are achieved.* Leads to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers* Coaches, trains, and develops management team informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.* Ensure a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis

NATURE AND SCOPE* Reports to DC General Manager - II* Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTSESSENTIAL SKILLSMINIMUM QUALIFICATIONS* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 3

PHYSICAL JOB REQUIREMENTS* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONS* Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.* Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.

PREFERRED QUALIFICATIONS* Bachelors Degree concentrating in Operations Management, Business or Supply Chain* Proficiency in Microsoft Outlook, Word and Excel software applications* Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.* Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.* Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.* Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately."* Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.* Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.* Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.* Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.* Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.* Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).* Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.]]> http://homedepot.jobs2web.com/job/ATLANTA-Distribution-Center-Assistant-General-Manager-Savannah-Job-GA-30309/691485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-Distribution-Center-Assistant-General-Manager-Savannah-Job-GA-30309/691485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailSr Mgr Marketing - Customer Relationship ManagementAtlanta, GADate: 12/09/2009
Company: The Home Depot
Category: Marketing
Type: Full-time
Travel: None

Relocation no
POSITION DESCRIPTION

POSITION PURPOSELead and direct strategic growth initiatives within The Home Depot marketing organization to enable the company to continue meeting/exceeding our growth objectives/strategy. Identify, research and analyze potential CRM opportunities for growth, develop strategies to address and capture specific opportunities, test and refine recommendations, evaluate results, make recommendations relative to implementation.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Develop the overall annual marketing strategies for each area of responsibility to maximize the positive impact towards industry and corporate goals. Develop, manage, and ensure execution of the strategy and communication for all projects within area of responsibility.* Functional responsibility for all direct mail activities across all segments of the business, including house file and prospecting strategy implementation.* Ensure a cross-functional approach and all channels of the business are integrated into the marketing strategy where appropriate. Work with internal departments to develop concept and designs for all related marketing efforts.* Develop, negotiate and manage key relationships including vendors, broker services, printers, and creative agencies.10% Responsible for the development and accuracy of all related project reporting and analysis. Enhancements should be made based on the interpretation and impact of the results. Responsible for P&L and budget for each area of responsibility.* Assist with the strategy and plan for customer and competitor research including the impact from legislative and environmental trends.

NATURE AND SCOPE* Typically reports to Sr Dir CRM & Multicultural Marketing.* Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

ENVIRONMENTAL JOB REQUIREMENTS* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIRED* The knowledge, skills and abilities typically acquired through the completion of a bachelor-s degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 7

PHYSICAL JOB REQUIREMENTS* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

PREFERRED QUALIFICATIONS

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Experience with core direct mail* Results driven* Ability to work well with a team* Strong leadership skills* Strong presentation/public speaking skills.]]> http://homedepot.jobs2web.com/job/ATLANTA-Sr-Mgr-Marketing-Customer-Relationship-Management-Job-GA-30309/693764/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-Sr-Mgr-Marketing-Customer-Relationship-Management-Job-GA-30309/693764/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailMANAGER, CUSTOMER RELATIONSHIP MANAGEMENT - ANALYTICSAtlanta, GADate: 01/15/2010
Company: The Home Depot
Category: Marketing
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSEThe Manager, Customer Relationship Management is responsible for growing customer value through the formulation and execution of The Home Depot's life stage and customer segmentation programs. This position will play a key role in developing the CRM strategy for The Home Depot and will oversee one or more club or customer life stage programs (New Mover, Garden Club, Home Improver Club). This position will be responsible for defining and measuring the ROI on CRM activities using an information-based approach to CRM program implementation. The Manager, CRM will oversee numerous agency and vendor relationships and be charged with identifying, negotiating, and executing multiple marketing initiatives against aggressive sales targets.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Understands and keeps current the test and learn objectives and agendas for clients' business and marketing programs, including experimental test design. Understands and keeps current the reporting frameworks that provide insight as to the performance of clients' website and/or drive to site online marketing programs, email and direct mail programs.* Partner with senior leadership to formulate CRM strategy for THD customer segmentation, club programs, and customer life stage targets.* Oversee execution of one or more club or customer life stage programs throughout the project lifecycle; including discovery and initial assessment, program definition, negotiation of key partnerships, development of creative, program launch, measurement and reporting.* Defines and measures ROI on assigned CRM programs; tracks KPIs for measuring success against organizational objectives.* Manage integrated teams from one or more external agencies supporting various customer relationship marketing initiatives.

NATURE AND SCOPE* Position reports to the Director or Sr. Manager, Customer Relationship Management* Accountable for direct supervision of the work activities of others. In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIRED* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

PREFERRED QUALIFICATIONS* 5-7 years of experience in an information-based CRM environment* Previous retail experience preferred* Experience in direct marketing and database management via integrated channels (including online based channels such as websites, banners, email and search) analytical tools and techniquesPrevious experience developing and maintaining reporting frameworks to provide insight into program performance

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Practical experience managing customer driven change programs from concept through to implementation* Previous experience implementing major information-based CRM programs* Understanding of technical application standards, platforms and frameworks* Solid understanding of financial analysis, cost analysis, and measurement of ROI* Understanding of fundamental experimental test design principles* Proven goal-oriented project management experience]]> http://homedepot.jobs2web.com/job/ATLANTA-MANAGER,-CUSTOMER-RELATIONSHIP-MANAGEMENT-ANALYTICS-Job-GA-30309/708987/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-MANAGER,-CUSTOMER-RELATIONSHIP-MANAGEMENT-ANALYTICS-Job-GA-30309/708987/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailMANAGER, CUSTOMER RELATIONSHIP MANAGEMENT - Data InfrastructureAtlanta, GADate: 01/08/2010
Company: The Home Depot
Category: Marketing
Type: Full-time
Travel: 0-25%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSEThe Manager, Customer Relationship Management is responsible for growing customer value through the formulation and execution of The Home Depot's life stage and customer segmentation programs. This position will play a key role in developing the CRM strategy for The Home Depot and will oversee one or more club or customer life stage programs (New Mover, Garden Club, Home Improver Club). This position will be responsible for defining and measuring the ROI on CRM activities using an information-based approach to CRM program implementation. The Manager, CRM will oversee numerous agency and vendor relationships and be charged with identifying, negotiating, and executing multiple marketing initiatives against aggressive sales targets.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* Establishes the process for developing technical application standards, platforms and frameworks; ensures that the technical standards are communicated and used effectively throughout The Home Depot marketing organization. Manages the portfolio of applications to ensure they are foundationally sound and well integrated. Provides technical guidance to other internal groups and ensures alignment with groups not limited to hd.com and IT. Ensures that all integration points between databases and application systems are mapped, documented and optimized; develops and manages the integration of new technology into existing application systems.* Partner with senior leadership to formulate CRM strategy for THD customer segmentation, club programs, and customer life stage targets.* Oversee execution of one or more club or customer life stage programs throughout the project lifecycle; including discovery and initial assessment, program definition, negotiation of key partnerships, development of creative, program launch, measurement and reporting.* Defines and measures ROI on assigned CRM programs; tracks KPIs for measuring success against organizational objectives.* Manage integrated teams from one or more external agencies supporting various customer relationship marketing initiatives.

NATURE AND SCOPE* Position reports to the Director or Sr. Manager, Customer Relationship Management* Accountable for direct supervision of the work activities of others. In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTS* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSMINIMUM QUALIFICATIONS* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIRED* The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS* Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

PREFERRED QUALIFICATIONS* 5-7 years of experience in an information-based CRM environment* Previous retail experience preferred* Experience in direct marketing and database management via integrated channels (including online based channels such as websites, banners, email and search) analytical tools and techniquesPrevious experience developing and maintaining reporting frameworks to provide insight into program performance

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Practical experience managing customer driven change programs from concept through to implementation* Previous experience implementing major information-based CRM programs* Understanding of technical application standards, platforms and frameworks* Solid understanding of financial analysis, cost analysis, and measurement of ROI* Understanding of fundamental experimental test design principles* Proven goal-oriented project management experience]]> http://homedepot.jobs2web.com/job/ATLANTA-MANAGER,-CUSTOMER-RELATIONSHIP-MANAGEMENT-Data-Infrastructure-Job-GA-30309/708988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-MANAGER,-CUSTOMER-RELATIONSHIP-MANAGEMENT-Data-Infrastructure-Job-GA-30309/708988/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailRegional DC Manager North for Stocking NetworkAtlanta, GADate: 12/07/2009
Company: The Home Depot
Category: Logistics/Supply Chain/Import
Type: Full-time
Travel: 50-75%

Relocation no
POSITION DESCRIPTION

POSITION PURPOSEThe Regional DC Manager guarantees the overall success of a highly complex, multi-platform distribution network in assigned region. The Regional DC Manager is responsible for providing leadership, direction, guidance, and support to assigned DC General Managers for the overall management, planning, organization and execution of facility operations of geographically dispersed distribution centers ranging in size and complexity.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES* 30% Develop regional distribution network strategy in partnership with Distribution Sr. Director for assigned region in alignment with Company strategies, objectives and priorities. Oversee implementation of company strategies and priorities leading to tactical plans and actions necessary for the distribution centers to appropriately execute in accordance with established goals.* 30% Provide leadership, guidance and feedback to distribution center management through on-site visitation and interaction with leadership team based on analysis of productivity, operational KPIs and safety reports of individual distribution centers.* 15% Interact with business partners to drive results and deliver solutions including Supply Chain, Operations, Merchandising, Finance, Human Resources, Asset Protection and Stores; identify and share best practices across the Distribution network.* 15% Provides coaching, exposure, feedback, and growth opportunities for direct reports; Ensure DC leadership teams are creating an employee-centered work place that demonstrates care and concern for all associates - takes all necessary action to ensure a union free work environment.* 10% Ensure implementation of policies, processes, and service standards that meet the needs of all internal and external customers.

NATURE AND SCOPE* Sr. Director - Distribution in assigned region* Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

ENVIRONMENTAL JOB REQUIREMENTSESSENTIAL SKILLSMinimum Qualifications* Must be eighteen years of age* Must pass the Drug Test* Must pass the Background Check* Must pass pre-employment tests if applicable

EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE- 8
CERTIFICATES/LICENSES

PHYSICAL JOB REQUIREMENTSRequires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
ADDITIONAL QUALIFICATIONS

PREFERRED QUALIFICATIONS* Bachelors Degree concentrating in Operations Management, Business or Supply Chain* Proficiency in Microsoft Outlook, Word and Excel software applications

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Adaptability: Adapts to and embraces change with composure, resilience and perseverance in the face of constraints, high pressure, and adverse situations.* Financial Acumen: Utilizes fundamental concepts of finance to manage budgets, forecast costs, and provide information to account for the financial impact of decision-making.* Cross-Functional Knowledge: Uses knowledge of functional areas, organizational structure, and key business drivers to support company initiatives and long-term growth strategies, understanding individual and functional impact on the whole organization."* Business Communication: Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience by translating and articulating technical concepts to non-technical groups.* Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term."* Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.* Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization."* Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.* Change Management: Drives, manages, influences, and inspires change though communication at all impacted levels"* Business Analysis: Clarifies and resolves complex business issues by breaking them down into meaningful components to determine root cause and redesigning internal and external business processes.]]> http://homedepot.jobs2web.com/job/ATLANTA-Regional-DC-Manager-North-for-Stocking-Network-Job-GA-30309/619268/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-Regional-DC-Manager-North-for-Stocking-Network-Job-GA-30309/619268/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Position DetailSUPERVISOR CUSTOMER CAREAtlanta, GADate: 02/04/2010
Company: The Home Depot
Category: Customer Service
Type: Full-time
Travel: None

Relocation no
POSITION DESCRIPTION

POSITION PURPOSEThe Supervisor Customer Care is responsible for a team of Resolution Expeditors who handle various divisions/subsidiaries of THD. Each associate is responsible for, including financial considerations (consessions) and for managing concessions in a fiscally responsible manner. The Supervisor manages the associates working directly with customers who call into Customer Care. These associates manage the resolution process and concession dollars for complaints/issues with multiple dependencies or of an escalated nature. These are issues that do not necessarily follow a pre-determined resolution matrix and cannot be handled without extensive research and significant communication along with conflict resolution skills.Major Tasks, Responsibilities & Key Accountabilities* 20% Weekly - analyze minimum of 2 resolutions for each direct report. Review potential resolutions with the associate metrics WTD, MTD and QTD to include the following: Quality audit, number of Open vs. Resolved calls, Attendance, ways to reduce concessions. Daily - take escalations from customers as needed. Follow up with business leaders, as required to resolve outstanding tickets.* 20% Weekly - attend the Operations Leadership Meeting and on a monthly basis, bring relevant topics to discuss and vet. Follow up with DMs and District Services Managers and assist associates with escalations* 25% Spend time on the floor coaching Associates by observing calls and associate activities while on the call and assisting with escalated issues, ensuring that speed to answer, aging tickets, resolutions, abandoned calls are managed to the weekly/monthly metrics.* 10% Conduct Team Meetings Weekly and One-on-One Meetings Bi-Weekly; Facilitate PK classes.* 15% Weekly: Prepare for One on One's with Associates and Manager. At each session, the following should be covered: Quality Audits, open and resolved tickets. For all missed points, provide a specific response, which would have more quickly resolved the customer's concerns. One on One with Manager: Be prepared to discuss team metrics and productivity. Highlight top performing associates and what steps are in place to improve performance of bottom performing associates. Monthly: Track the quality audits and VOC for each associate on Team.* 10% Other projects and Tasks as assigned by Management

NATURE AND SCOPE* Reports to the Manager of Customer Care.* Accountable or direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

ENVIRONMENTAL JOB REQUIREMENTS* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.* Typically requires overnight travel less than 10% of the time.ESSENTIAL SKILLSStandard Minimum Qualifications* Must be eighteen years of age or older.* Must pass the Drug Test.* Must pass Background Check.* Must pass pre-employment test if applicable.

EDUCATION REQUIREDThe knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Work Experience Required2 YearsCertifications & LicensesPhysical RequirementsMost of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
ADDITIONAL QUALIFICATIONS

PREFERRED QUALIFICATIONS* ***Shift will vary within 8 am to 8 pm and may include weekends**** 2 years of experience in Call Centers* 1 year of experience supervising teams

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES* Excellent customer service skills* Negotiating skills* Conflict management skills* Experience working in collaborative cross functional team* Attention to detail, good follow-up skills* Supervisory/management skills]]> http://homedepot.jobs2web.com/job/ATLANTA-SUPERVISOR-CUSTOMER-CARE-Job-GA-30309/729570/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://homedepot.jobs2web.com/job/ATLANTA-SUPERVISOR-CUSTOMER-CARE-Job-GA-30309/729570/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS